Empirical Insights for Designing Information and Communication Technology for International Disaster Response

by   Milan Stute, et al.

Due to the increase in natural disasters in the past years, Disaster Response Organizations (DROs) are faced with the challenge of coping with more and larger operations. Currently appointed Information and Communications Technology (ICT) used for coordination and communication is sometimes outdated and does not scale, while novel technologies have the potential to greatly improve disaster response efficiency. To allow adoption of these novel technologies, ICT system designers have to take into account the particular needs of DROs and characteristics of International Disaster Response (IDR). This work attempts to bring the humanitarian and ICT communities closer together. In this work, we analyze IDR-related documents and conduct expert interviews. Using open coding, we extract empirical insights and translate the peculiarities of DRO coordination and operation into tangible ICT design requirements. This information is based on interviews with active IDR staff as well as DRO guidelines and reports. Ultimately, the goal of this paper is to serve as a reference for future ICT research endeavors to support and increase the efficiency of IDR operations.


page 1

page 5

page 7


Coordination Technology for Active Support Networks: Context, Needfinding, and Design

Coordination is a key problem for addressing goal-action gaps in many hu...

Off-Network Communications For Future Railway Mobile Communication Systems: Challenges and Opportunities

GSM-R is predicted to be obsoleted by 2030, and a suitable successor is ...

Physics-Informed Quantum Communication Networks: A Vision Towards the Quantum Internet

Quantum communications is a promising technology that will play a fundam...

Impact of Information and Communication Technology on Individual Well-being

This paper investigates the impact of information and communication tech...

Recommended Guidelines for Effective MOOCs based on a Multiple-Case Study

Massive Open Online Courseware (MOOCs) appeared in 2008 and grew conside...

Measuring Research Information Citizenship Across ORCID Practice

Over the past 10 years stakeholders across the scholarly communications ...

Please sign up or login with your details

Forgot password? Click here to reset