DeepAI AI Chat
Log In Sign Up

Should Policymakers be Involved? Understanding the Opinions and Needs for Independent Food Delivery Platforms in the United States regarding Public Policy

by   Yuhan Liu, et al.
Princeton University

Mainstream food delivery platforms, like DoorDash and Uber Eats, have been the locus of fierce policy debates about their unfair business and labor practices. At the same time, hundreds of independent food delivery services provide alternative opportunities to many communities across the U.S. We surveyed operators of independent food delivery platforms to learn about their perception of the role of public policy. We found conflicting opinions on whether and how policy should interact with their businesses, ranging from not wanting policymakers to interfere to articulating specific policies that would curtail mainstream platforms' business practices. We provide insights for technologists and policymakers interested in the sociotechnical challenges of local marketplaces.


page 1

page 2

page 3

page 4


Understanding Human Intervention in the Platform Economy: A case study of an indie food delivery service

This paper examines the sociotechnical infrastructure of an "indie" food...

Labor-right Protecting Dispatch of Meal Delivery Platforms

The boom in the meal delivery industry brings growing concern about the ...

A customer satisfaction centric food delivery system based on blockchain and smart contract

Food delivery systems are gaining popularity recently due to the expansi...

Data management for platform-mediated public services: Challenges and best practices

Services mediated by ICT platforms have shaped the landscape of the digi...

Gigs with Guarantees: Achieving Fair Wage for Food Delivery Workers

With the increasing popularity of food delivery platforms, it has become...

Predicting Consumer Purchasing Decision in The Online Food Delivery Industry

This transformation of food delivery businesses to online platforms has ...

Designing Individualized Policy and Technology Interventions to Improve Gig Work Conditions

The gig economy is characterized by short-term contract work completed b...