The Traits of the Personable

05/14/2002

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by   Naren Ramakrishnan, et al.

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Information personalization is fertile ground for application of AI techniques. In this article I relate personalization to the ability to capture partial information in an information-seeking interaction. The specific focus is on personalizing interactions at web sites. Using ideas from partial evaluation and explanation-based generalization, I present a modeling methodology for reasoning about personalization. This approach helps identify seven tiers of `personable traits' in web sites.