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09/11/2023
PACE-LM: Prompting and Augmentation for Calibrated Confidence Estimation with GPT-4 in Cloud Incident Root Cause Analysis
In recent years, the transition to cloud-based platforms in the IT secto...
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01/10/2023
Recommending Root-Cause and Mitigation Steps for Cloud Incidents using Large Language Models
Incident management for cloud services is a complex process involving se...
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11/25/2020
Nudge: Accelerating Overdue Pull Requests Towards Completion
Pull requests are a key part of the collaborative software development a...
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11/24/2020
Code Search Intent Classification Using Weak Supervision
Developers use search for various tasks such as finding code, documentat...
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07/10/2020
Neural Knowledge Extraction From Cloud Service Incidents
In the last decade, two paradigm shifts have reshaped the software indus...
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05/30/2020
An Empirical Study of Software Exceptions in the Field using Search Logs
Software engineers spend a substantial amount of time using Web search t...
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05/18/2020
Product Insights: Analyzing Product Intents in Web Search
Web search engines are frequently used to access information about produ...
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05/01/2020
Studying Ransomware Attacks Using Web Search Logs
Cyber attacks are increasingly becoming prevalent and causing significan...
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12/19/2019
The Usage of Web Search for Software Engineering
Internet plays a key role in accomplishing many tasks. For many such tas...
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10/11/2019